Other questions

Everything that doesn't fit into the categories above.

I'd like to delete my account. How do I do it?

On mobile: go to Menu, Account and settings, Connection and Security, then tap the three dots in the top right-hand corner and select Delete your account.

On a computer: click your profile picture, go to Connection and Security, then Delete your account.

Please note: deletion is permanent. Everything that identifies you (name, email, phone, address, password) is erased immediately and your upcoming stays are cancelled. What you've shared with your loved ones (past stays, expenses, notes) stays in the house, without your name: the family's accounts stay accurate. The houses remain available to their other members. Before you confirm, the app tells you what this involves, for example debts still to settle. A subscription you pay for isn't stopped automatically: cancel it from the website or the app if you paid by card, or from the App Store or Play Store if you bought it on mobile.

What if I forget my password?

On the login page, click Forgotten password, enter your email address and follow the instructions sent to you by email. Need help? contact@cazmate.com

Is Cazmate available in other languages?

Yes, Cazmate is available in French and English. To change language: Settings, then Language. More languages may be added depending on demand.

Can I use Cazmate for professional purposes?

Cazmate is designed for the collaborative management of houses shared between people who know each other: family homes, holiday homes, properties in joint ownership.

Some users also use it for group or community projects, when the features suit their needs.

For strictly professional use (rental management, property management, commercial operation), Cazmate isn't currently designed for this.

Have a particular case in mind? Contact us: contact@cazmate.com

Is there a limit on the number of bookings or expenses?

No. There's no limit on the number of bookings, expenses or members. Cazmate is designed to cope however much your house is used.

Does Cazmate offer an API?

Not yet. If you have integration needs, contact us at contact@cazmate.com to discuss them.

How do I suggest a new feature?

Email your ideas to contact@cazmate.com, describing what you need and why it would be useful. All feedback is read by the product team and feeds into our roadmap.

Can't find your answer?

Our team is here to answer your questions.

Contact us