Technical help and support
Technical questions, help and fixes for common issues.
Which devices can I use Cazmate on?
Cazmate works on all devices:
- •Computer: web browser (Chrome, Firefox, Safari, Edge)
- •Mobile: iOS and Android apps
- •Tablet: web browser and mobile apps
Everything syncs automatically across all your devices.
Does the app work offline?
Cazmate needs an internet connection to work fully. With a weak connection, some recently viewed information may stay visible, but changes need a connection to be saved. Everything syncs automatically as soon as you're back online.
Does my data sync automatically?
Yes, in real time across all devices and all members. Every action (booking, expense, task) is immediately visible to the other members who are online.
I'm having connection problems. What should I do?
First check that your internet connection is stable, that your browser is up to date or that you're using the latest version of the app. If the problem persists, clear your browser cache or restart the app. Still stuck? Contact support: contact@cazmate.com
How do I contact support?
By email at contact@cazmate.com, with a reply within 24 hours on working days. Houses with a subscription get priority support.
How do I report a bug or suggest an improvement?
Send an email to contact@cazmate.com describing the problem, ideally with screenshots. All feedback is read by the product team and taken into account to improve Cazmate.
Are there regular updates?
Yes. The web app updates automatically and seamlessly. The mobile apps update through the App Store and Google Play. New features are added regularly.